Terms of Service
Last updated: 12/6/2025
1. Acceptance of Terms
By accessing or using InaraOps ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
2. Description of Service
InaraOps is a cloud-based platform for managing safety, workforce, and compliance operations in high-risk industries. The Service includes:
- Workforce and HR management tools
- Safety and risk management systems
- Compliance and reporting features
- Environmental monitoring capabilities
- Site operations management
3. User Accounts
3.1 Account Creation
To use the Service, you must create an account through an authorized partner. You agree to provide accurate, current, and complete information during registration.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized access.
3.3 Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.
4. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit malware, viruses, or harmful code
- Attempt to gain unauthorized access to systems
- Interfere with or disrupt the Service
- Impersonate others or misrepresent your affiliation
- Collect user data without consent
5. Intellectual Property
5.1 Our Rights
The Service, including all content, features, and functionality, is owned by InaraOps and protected by copyright, trademark, and other intellectual property laws.
5.2 Your Content
You retain ownership of content you upload to the Service. By uploading content, you grant us a license to use, store, and process it to provide the Service.
5.3 Feedback
Any feedback, suggestions, or ideas you provide may be used by us without obligation or compensation to you.
6. Payment and Billing
6.1 Fees
Access to the Service requires payment of subscription fees as agreed with your authorized partner. Fees are non-refundable except as required by law.
6.2 Payment Terms
Payment terms are established through your partner agreement. Late payments may result in service suspension.
6.3 Price Changes
We reserve the right to modify pricing with 30 days' notice. Continued use after price changes constitutes acceptance.
7. Data and Privacy
Your use of the Service is subject to our Privacy Policy. We collect, use, and protect your data as described in the Privacy Policy.
8. Service Availability
We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. The Service may be unavailable due to:
- Scheduled maintenance
- Emergency repairs
- Third-party service disruptions
- Force majeure events
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be error-free, secure, or meet your specific requirements.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INARAOPS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.
Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless InaraOps from any claims, damages, losses, and expenses arising from your use of the Service or violation of these Terms.
12. Modifications to Terms
We may modify these Terms at any time. We will notify you of significant changes by email or through the Service. Continued use after changes constitutes acceptance.
13. Termination
Either party may terminate the agreement with 30 days' notice. Upon termination:
- Your access to the Service will cease
- You may export your data within 30 days
- We may delete your data after the retention period
- Outstanding fees remain payable
14. Governing Law
These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia.
15. Contact Information
For questions about these Terms, please contact us:
- Email: legal@inaraops.com
- Website: www.inaraops.com